active engage Archives - Dealer eProcess

Personalization with iSPYFeaturedNew Website Features

New Website Features: Personalization with iSPY

Dealer eProcess proves to be ahead of the game thanks to its latest website integration – a modern approach to interacting with customers behind the screen. Utilizing iSPY, Dealer eProcess can personalize a website user's experience by specifically tailoring website content to the vehicles they're searching for. For example, if one of…
March 30, 2016
Auto Dealer News & Information

Live Chat Creates Repeat Visitors

Three years ago, when we started Pro Active Live Chat, it was a concept so new to web visitors that each visitor had a unique reaction. Some visitors would think of our Live Chat Operators as 'automated bots', while some as 'advertisements'! But the best visitors were those with whom…
June 3, 2009