Auto Dealer News & Information

Prepare For The 3rd Annual Live Chat Challenge

By May 31, 2013April 24th, 2020No Comments

Chicago – Dealer eProcess is looking for 30 dealers to take part in the Live Chat Challenge. The Live Chat Challenge starts June 17, 2013. Are you ready to take on the competition?

Live Chat Challenge - Dealer eProcess

Participating dealers are not obligated to sign any contracts. The Live Chat Challenge results are posted in real time on the Challenge Standings section of the website. The winner is the dealer who has the most chats after 30 days. This dealer will be awarded Pro Active Live Chat from Dealer eProcess for six months free of charge, along with the Live Chat Challenge trophy, 2nd through 5th place will receive an exclusive offer.

Dealer eProcess offers Pro-Active Live Chat on all their dealer websites. The program is operated by real agents 24 hours a day, 365 days a year. A potential customer can contact a live agent for information regarding your dealership via your website.

Incorporating Pro-Active Dealer Live Chat into your dealer website creates a more pleasing experience for potential customers, while accruing potential leads. In addition, you are able to gain valuable insight into your dealership in terms of what people are looking for when they visit your website.
“Pro-Active Live Chat provides both the customer and the dealer with valuable information. While the customer receives the information they are looking for in a timely manner, the dealer enjoys the benefit of being able to collect customer contact information for potential leads,” said Joe Gillespie, Owner of Dealer eProcess.

Dealers who wish to participate must meet and agree to the following:

• Have never used Dealer eProcess Live Chat

• Have at least 4000 unique visitors per month to their website

• Not currently using any other live chat program during the challenge

• Live Chat MUST engage proactively on dealer site 10 seconds after visitor arrives

• Consent to have results posted on website

• Consent to have dealership name and results published in any form of marketing

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