Auto Dealer News & Information

Dealer e Process Wins With DrivingSales Dealer Satisfaction Awards

By February 12, 2013 December 20th, 2013 No Comments



Dealer eProcess receives “Top Rated” and “Highest Rated” Honors for Dealer Satisfaction in 6 Categories including Websites, SEO, SEM/PPC, CRM Fixed Ops, Live Chat, and Mobile Sites.


Chicago, Il– February 11, 2013 – Dealer eProcess cleaned up at the annual Dealer Satisfaction Awards, receiving a “Top Rated”  award for their Live Chat feature, CRM Fixed Ops, and SEO and the “Highest Rated” for Websites, SEM/PPC, and Mobile Sites.  The fourth annual  ceremony was presented at a special event in conjunction with the 2013 National Automobile Dealers Association (NADA) Convention & Expo.

Dealer eProcess is honored that these awards, voted for by industry professionals, continue to give spotlight to all their hard work.  In previous years Dealer eProcess has walked away with top honors for their website platform, including Live Chat, SEO, and so much more.  Dealer e Process uses car dealer website marketing tools that effectively provide stronger traffic, leads, and sales for auto dealerships. Dealer e Process also maximizes leads through effective SEO and SEM management, so car dealers’ SEO results can consistently rank at the top in their respective markets.  Dealer eProcess is excited to continue their award winning tradition and hopes to keep going in the years to come.
“We congratulate Dealer eProcess on winning a ‘Top Rated’ and “Highest Rated” Awards and for being recognized by its dealer customers for high levels of excellence and customer satisfaction,” said DrivingSales CEO and Founder Jared Hamilton. “Dedicated dealership service providers like Dealer eProcess continue to step up and pioneer innovation, performance, and customer service that meets – and exceeds – the expectations of its dealer customers.”

The DrivingSales Dealer Satisfaction Awards measure dealer satisfaction with vendor products and services, and are based on cumulative ratings tallied and verified over the calendar year (January – December) at Vendor Ratings. Vendor Ratings is the industry’s only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons, and provides dealerships with important information from actual customers who have hands-on experience using vendor products / solutions in their stores. Each rating is verified as coming from an actual dealership employee.

Full award results are available online at Award winners are showcased in the Q1 2013 issue of the DrivingSales Dealership Innovation Guide which, in addition to being distributed at the 2013 NADA Convention and Expo, is delivered to every new car dealership nationwide, as well as to the top 100 used car dealerships. For more information on the Dealership Innovation Guide, please visit:


About Dealer eProcess

Dealer e Process is focused on innovative websites and integrated online tools that engage consumers and generate leads for automotive dealers.  They are committed to creating more opportunity and conversion for auto dealers than any website provider in the industry.  Check them out at and on Twitter at @Dealereprocess. 


About DrivingSales

Founded in 2008 and dedicated to the dealer community, DrivingSales is a business intelligence and performance improvement company that delivers unbiased*, profit-building information to make automobile dealers more successful through three distinct channels: DrivingSales Data, DrivingSales University and DrivingSales Media. DrivingSales Data houses the largest database of cross-vendor, dealership performance data in the North American auto industry and provides dealerships with the most statistically accurate performance benchmarks and metrics for their marketing and technology investments. DrivingSalesUniversity is a fully interactive online university that offers advanced profit-building strategies to automotive professionals through hundreds of classes taught by world-leading experts. DrivingSales Media connects dealers to peers and information through its global media assets, including, the world’s largest automotive social network; The DealershipInnovationGuide, an industry leading quarterly publication; DrivingSalesExecutiveSummit, the top automotive conference for progressive dealers, and DrivingSalesTV, Web TV covering everything car-dealer related. Approximately one in every three dealerships in the United States has a registered member in the DrivingSales community.


*Vendor Neutral Policy: Dedicated solely to making dealerships more profitable, while also providing benefit to automakers and the industry as a whole, DrivingSales adheres to a strict vendor neutral policy through each of its channels. This means the company only provides unbiased information, not ‘pay-to-play’ follow up services — and never accepts payment in exchange for media coverage or lets potential advertisers dictate messaging or create bias in any of its channels.


DrivingSales Media Relations:
Melanie Webber (, mWEBB Communications, 949.307.1723

Angela Jacobson (, mWEBB Communications, 714.454.8776