With Dealer eProcess you’re not just getting a website, but an exceptional experience tailored to you.

  • Data-Driven Design
  • Award-Winning Platform
  • Worry-Free Launch Process
  • Ever-Ready Support Team
LEARN MORE
responsive website for Honda dealership displayed on phone screen in landscape orientation

2000

Websites

17

OEM Programs

36

Different Brands

15

Website Awards

20

Website Products

responsive dealer website displayed on phone screen

100% Responsive

A fully responsive platform means no matter what device your customers are using, they get the same quality shopping experience.

ADA Compliant

All of our sites are scanned monthly and any non-conformant banners, pages, text, etc. are instantly fixed by our team.

SSL Security

SSL secure sites keep your customers’ data secure and gives Google a reason to rank your site higher in search.
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Site Search

With our real-time site search, customers type in what they’re looking for and the search automatically populates any site content that matches their search.

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Mega Menu

Within our complete menu system, customers can find everything from full inventory listings to parts and service coupons.

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Google & Apple Integration

Apple and Google integration can send everything from directions to coupons straight to the native apps on customers’ phones.

Search Results Page

With today’s shoppers using their mobile devices to shop for cars, the number of pages a customer views on a website is lower. This means your customers are less likely to get past the SRP. Because of this, your SRP has to have as much functionality as possible in order to convert more of your web traffic. This is why we built our SRP to be the most functional and robust in the industry.

  • All Vehicle Photos & Max Size
  • Video Integration
  • Custom Pricing Display
  • Lease/Purchase Payments
  • Pricing Calculations & Disclaimers
  • Monthly Payments
  • Custom Call-to-Action Buttons
  • Price Drop Alerts
  • One Minute ePrice
  • Price Unlock
  • Detailed Vehicle Info & Comments
  • Side-by-Side Comparison
  • Window Stickers & Brochures
  • 3rd Party Integrations
SRP list view for Hyundai inventory SRP grid view for Hyundai inventory

Vehicle Details Page

For the customer that wants to take a closer look at a vehicle on your site, we’ve developed the industry’s most complete VDP. A shopper on the VDP is looking for information beyond the basic “VIN details” of that car.

  • 4K Photos with Hot Spots & HyperZoom
  • Vehicle Inventory Videos
  • 360° Interior & Exterior Views
  • Vehicle Details & Installed Options
  • Unlimited Customizable Pricing Fields
  • Automated Incentives, Rebates, & Specials
  • Lease/Purchase Payments
  • Trade-In Evaluation
  • Price Drop Alerts & One Minute ePrice
  • Price Unlock • Owner’s Manuals
  • Window Stickers & Brochures
  • NHTSA Safety Crash-Test Ratings
  • Green Score Ratings
  • Vehicle Awards & Accolades
VDP screen image for Hyundai vehicle listing VDP XL image for Hyundai vehicle

iSPY figure

Personalization Engine Powered by iSPY

Gives Customers A Personalized Experience By Showing Content Most Relevant To Them

Imagine knowing every move a customer makes on your site. iSPY is a real-time digital magnifying glass; identifying customers’ vehicle interests and activity. iSPY sends alerts to your CRM at the moment customers are navigating your website, giving you the perfect opportunity to make your connection. iSPY increases customer connectivity rates 500% versus your ordinary BDC process.

1

Search

The Smart Search bar prompts each customer to continue researching the vehicles they’ve shown the most interest in.
2

Banners

Each customer sees banners custom-tailored to their needs and interests.
3

Model Scroller

The model scroller gives the customer one-click access to the models they’ve viewed on your site.
4

Service

If the customer recently bought a car from you the homepage content will switch to focus on service offerings.
5

Videos

Your homepage displays a video gallery of the vehicles the customer is currently viewing, giving them quick access to those vehicles.
6

Chat

The chat window will show prompts regarding specific vehicles the customer has shown
interest in.

The Industry’s Most Robust Dashboard

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InSites1

All of your stats. All in one place. The InSites1 Dashboard compiles data from Google Analytics as well as directly from your website so that you can easily analyze leads, visitors, page views, paid search, vehicle sales, gross profit, and much more. Break down your data month-by-month or analyze year-over-year.

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Leads

Leads are everything but do you know everything about your leads? Such as whether they’re coming from a desktop, tablet, or mobile device? Which CTAs on your site are performing best? Which third parties aren’t making the cut when it comes to conversions? The more you know about your customers before they walk through door, the better their experience will be. You can even dive into a potential customer’s click path to see what other vehicles they have been eyeing on your site.

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Reporting

Tired of putting together monthly reports? The Dealer Report within dashboard does all of the work for you. Each month, you’ll be able to take a quick peek at unique visitors, bounce rate, page views, average time on site, and much more. Just click the print button in the top right corner and you’re ready for your end of the month meeting!

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Price Manager

Memorial Day Sale? Model Year End Sale? Advertise it directly on the SRP and VDP with a Vehicle Specials Rule without even needing to change the price of the vehicle. Or Easily create pricing rules and discounts that can be as specific as the VIN # or as generic as the model year with our specific and multi-vehicle rules. You can also add rebates, lease offers, and customizable disclaimers with the click of a button.

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Inventory

The Inventory tabs lets you easily search through all of your inventory, remove vehicles from your site instantly, and add custom vehicle descriptions. This tab also tells you vital information about your inventory including where your feed is coming from and what price manager rule the vehicles fall under.

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Media

Create service and parts coupons, add banners to your homepage, and upload YouTube videos directly to your website’s video gallery. You can also store dealership creative in the Image Manager so that you can easily access it whenever you want to update your site.

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Menu

The Mega Menu Editor provides dealers with the tool they need to take control of the look, feel, and experience of the website mega menus. Dealers can decide which make and models to display in the mega menu’s, which icons to display, and how they want to scale the content within each grouping. Want to focus on a service promotion? You can choose to display service coupons more prominently within the mega menu.

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VDP

Dealer eProcess developed the first customizable Vehicle Details Page (VDP) in to automotive industry in order to solve a problem for most dealers: choice and flexibility. The custom VDP editor uses a drag-and-drop interface to give dealers to option to customize and rearrange VDP elements.

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Page Builder

Building pages have never been more simple! When utilizing DEP’s page builder you’ll be able to select multiple widgets like HTML, Images, Coupons, Forms, Inventory and much more! Also when using page builder it will allow you to clone page templates, all you need to do it update images and text and URL structure and you will have a brand new page!

Site Launch

Our dedicated launch team is here to walk dealers through each step of the launch process to successfully launch your new website.  From website design, to website build, third party integrations, inventory setup, and more – the launch team will work with all teams to launch your website following our detailed launch schedule.  Using Launch Pad dealers can follow along the launch progress step-by-step noting key days and milestones, including:

  • Onboarding Call
  • Design Meeting
  • Website Build
  • Website Launch

We Support Our Dealers

Dedicated Account Executive

Each dealer receives a dedicated account executive that works alongside the dealer to assist with website and product requests, changes, and support tickets.  The Account Executive holds a monthly meeting to do over the dealer report and offer suggestions and best practices to keep your website converting at the highest rate.

Each Dealer eProcess AE is available 24/7/365 via email, phone, or text!

Dealer Training

Dashboard: The Dealer eProcess Dashboard CMS system allows dealers to make changes and updates to their website in real-time, and our dedicated team is available to walkthrough the dashboard in full detail to make sure your staff is fully trained on the backend.

DEP University: Our training portal, DEP University, offers full training video courses for your dealership staff to complete the certification necessary to fully manage your Dealer eProcess website and products.

Stellar Support Team

Our support team is here to directly assist our dealers on their website and product requests.  With a direct support email, phone, and chatting from the DEP website, our support team is available 7-days a week!

  • 24/7 Emergency Support
  • 2 Minute Average Response Time
  • 98% Of Tickets Completed in 24 Hours
  • 97% First-Time Fix Accuracy

We Offer A Variety of Products

Click on a logo to learn more about that product.

ADA Accessibility logo

Chat Unlimited logo

eAutoAppraise logo

eCreditApp logo

SARA Smart Automotive Retailing Assistant logo

CARoi logo

DriveCentive logo

SEO Horsepower logo

SPARC Syndicated Payment and Rate Customizer logo

DEPi logo

Virtual Service Consultant logo

Parts Catalog logo

View Our Brochure

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Schedule A Demo

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