With our real-time site search, customers type in what they’re looking for and the search automatically populates any site content that matches their search.
Within our complete menu system, customers can find everything from full inventory listings to parts and service coupons.
Google & Apple Integration
Apple and Google integration can send everything from directions to coupons straight to the native apps on customers’ phones.
Search Results Page
With today’s shoppers using their mobile devices to shop for cars, the number of pages a customer views on a website is lower. This means your customers are less likely to get past the SRP. Because of this, your SRP has to have as much functionality as possible in order to convert more of your web traffic. This is why we built our SRP to be the most functional and robust in the industry.
- All Vehicle Photos & Max Size
- Video Integration
- Custom Pricing Display
- Lease/Purchase Payments
- Pricing Calculations & Disclaimers
- Monthly Payments
- Custom Call-to-Action Buttons
- Price Drop Alerts
- One Minute ePrice
- Price Unlock
- Detailed Vehicle Info & Comments
- Side-by-Side Comparison
- Window Stickers & Brochures
- 3rd Party Integrations
Vehicle Details Page
For the customer that wants to take a closer look at a vehicle on your site, we’ve developed the industry’s most complete VDP. A shopper on the VDP is looking for information beyond the basic “VIN details” of that car.
- 4K Photos with Hot Spots & HyperZoom
- Vehicle Inventory Videos
- 360° Interior & Exterior Views
- Vehicle Details & Installed Options
- Unlimited Customizable Pricing Fields
- Automated Incentives, Rebates, & Specials
- Lease/Purchase Payments
- Trade-In Evaluation
- Price Drop Alerts & One Minute ePrice
- Price Unlock • Owner’s Manuals
- Window Stickers & Brochures
- NHTSA Safety Crash-Test Ratings
- Green Score Ratings
- Vehicle Awards & Accolades
Personalization Engine Powered by iSPY
Gives Customers A Personalized Experience By Showing Content Most Relevant To Them
Imagine knowing every move a customer makes on your site. iSPY is a real-time digital magnifying glass; identifying customers’ vehicle interests and activity. iSPY sends alerts to your CRM at the moment customers are navigating your website, giving you the perfect opportunity to make your connection. iSPY increases customer connectivity rates 500% versus your ordinary BDC process.
The Industry’s Most Robust Dashboard
All of your stats. All in one place. The InSites1 Dashboard compiles data from Google Analytics as well as directly from your website so that you can easily analyze leads, visitors, page views, paid search, vehicle sales, gross profit, and much more. Break down your data month-by-month or analyze year-over-year.
Leads are everything but do you know everything about your leads? Such as whether they’re coming from a desktop, tablet, or mobile device? Which CTAs on your site are performing best? Which third parties aren’t making the cut when it comes to conversions? The more you know about your customers before they walk through door, the better their experience will be. You can even dive into a potential customer’s click path to see what other vehicles they have been eyeing on your site.
Tired of putting together monthly reports? The Dealer Report within dashboard does all of the work for you. Each month, you’ll be able to take a quick peek at unique visitors, bounce rate, page views, average time on site, and much more. Just click the print button in the top right corner and you’re ready for your end of the month meeting!
Memorial Day Sale? Model Year End Sale? Advertise it directly on the SRP and VDP with a Vehicle Specials Rule without even needing to change the price of the vehicle. Or Easily create pricing rules and discounts that can be as specific as the VIN # or as generic as the model year with our specific and multi-vehicle rules. You can also add rebates, lease offers, and customizable disclaimers with the click of a button.
The Inventory tabs lets you easily search through all of your inventory, remove vehicles from your site instantly, and add custom vehicle descriptions. This tab also tells you vital information about your inventory including where your feed is coming from and what price manager rule the vehicles fall under.
Create service and parts coupons, add banners to your homepage, and upload YouTube videos directly to your website’s video gallery. You can also store dealership creative in the Image Manager so that you can easily access it whenever you want to update your site.
The Mega Menu Editor provides dealers with the tool they need to take control of the look, feel, and experience of the website mega menus. Dealers can decide which make and models to display in the mega menu’s, which icons to display, and how they want to scale the content within each grouping. Want to focus on a service promotion? You can choose to display service coupons more prominently within the mega menu.
Dealer eProcess developed the first customizable Vehicle Details Page (VDP) in to automotive industry in order to solve a problem for most dealers: choice and flexibility. The custom VDP editor uses a drag-and-drop interface to give dealers to option to customize and rearrange VDP elements.
Building pages have never been more simple! When utilizing DEP’s page builder you’ll be able to select multiple widgets like HTML, Images, Coupons, Forms, Inventory and much more! Also when using page builder it will allow you to clone page templates, all you need to do it update images and text and URL structure and you will have a brand new page!
Our dedicated launch team is here to walk dealers through each step of the launch process to successfully launch your new website. From website design, to website build, third party integrations, inventory setup, and more – the launch team will work with all teams to launch your website following our detailed launch schedule. Using Launch Pad dealers can follow along the launch progress step-by-step noting key days and milestones, including:
- Onboarding Call
- Design Meeting
- Website Build
- Website Launch
We Support Our Dealers
Dedicated Account Executive
Each dealer receives a dedicated account executive that works alongside the dealer to assist with website and product requests, changes, and support tickets. The Account Executive holds a monthly meeting to do over the dealer report and offer suggestions and best practices to keep your website converting at the highest rate.
Each Dealer eProcess AE is available 24/7/365 via email, phone, or text!
Dashboard: The Dealer eProcess Dashboard CMS system allows dealers to make changes and updates to their website in real-time, and our dedicated team is available to walkthrough the dashboard in full detail to make sure your staff is fully trained on the backend.
DEP University: Our training portal, DEP University, offers full training video courses for your dealership staff to complete the certification necessary to fully manage your Dealer eProcess website and products.
Stellar Support Team
Our support team is here to directly assist our dealers on their website and product requests. With a direct support email, phone, and chatting from the DEP website, our support team is available 7-days a week!
- 24/7 Emergency Support
- 2 Minute Average Response Time
- 98% Of Tickets Completed in 24 Hours
- 97% First-Time Fix Accuracy
We Offer A Variety of Products
Click on a logo to learn more about that product.