Do you have a Dealer eProcess website, but use Gubagoo as your live chat provider?
Now you can view Gubagoo chat leads in the Dealer eProcess Dashboard, due to the latest integration among the three firms. “We want to connect the dots for dealers and welcome vendors with open arms,” said Dave Page, Owner of Dealer eProcess.
Messaging communications is now the norm in society, and car dealers are utilizing different forms of messaging on their dealer websites such as live chat and text. Dealers understand that they need to communicate with customers wherever they are, whether they are on their phone in the grocery store, on their tablet at a coffee shop, or on their desktop at home.
Chat leads are crucial to a dealer’s business, and with Dealer eProcess’ strong commitment to full collaboration with third parties, dealers now have access to Gubagoo chat leads, all on one user-friendly platform.
Gubagoo chat customers on the Dealer eProcess website platform can break down chat leads by desktop or mobile device, as well as category (sales, service, finance, etc.) and by new or used vehicles. All chat transcripts are printable and can be viewed directly in the Dashboard as well.
For more information about Dealer eProcess’ integrated suite of products, please contact us at 877.551.2555 or contact us below.
About Dealer eProcess:
Dealer eProcess was the first website provider to offer dealers an Adaptive or Responsive Website Design. Operating across Canada, the United States, Mexico, and Holland, Dealer eProcess offers an integrated suite of products with each product and service designed to be best in class. Products include everything from SEM and chat to specialty websites, an assisted service scheduler, and an assisted pre-approval system. For more information, call (877) 551-2555.
With a mission to provide a smarter, more cost effective alternative to the old lead generation model, Gubagoo is the first dealership website solution that successfully makes anonymous traffic identifiable, and converts the 95% of dealer site traffic that traditionally defects. Incorporating smart predictive matching and the best chat technology available and powered by its proprietary behavioral engagement and scoring engine, “B.E.A.S.T.” Gubagoo engages new and repeat dealer site visitors with unprecedented relevance.