Chicago, IL –December 12th 2012– Dealer e-Process is excited to continue their partnership with Penske Auto. Thanks to Dealer e-Process’ award winning live chat Penske’s sites have already seen an increase in lead generation and lead conversion. Their leads saw a huge uptick in just the first week with Dealer e-Process live chat on their sites.
Penske Auto is one of the country’s leading nationwide automotive dealers, coming in at number 2 on the 2011 autonews.com Top 125 Dealership Groups. With more than 300 stores across the country, Penske has been a nationwide leader in automotive sales for over a decade. But with sales and stock prices dipping in 2010 and 2011 Penske found themselves in need of a boost and a way to stay on the cutting edge of new trends and technology in the automotive industry.
Dealer e-Process was ready with the solution. Focusing on a few of the Penske stores in the Cleavland, Ohio area that needed some help, Dealer e-Process is using their award winning pro-active live chat feature to give them new opportunities for new leads and better lead conversion. On top of that, Dealer e-Process created a custom SEM strategy to help drive more traffic to their websites.
Penske has partnered with Dealer e-Process on their Ohio dealerships including: Audi of Willoughby, Audi of Bedford, Honda of Mentor, Porsche of Beachwood, Mercedes of Bedford, Toyota of Bedford, and Infinite of Bedford. The Porsche site alone saw a major uptick in both lead traffic and lead conversion right off the bat. In the crowded luxury vehicle marketplace Porsche of Beachwood now has a huge advantage over the competition.
Toyota of Bedford has also seen their leads skyrocket with huge gains week to week during the hard winter sales months. Not only are more people visiting the Penske Ohio sites, but thanks to Dealer e-Process’ proactive live chat they’re turning into paying customers like never before.
Dealer e-Process’ award winning proactive live chat has helped Penske’s Ohio stores reach the next level. By having a managed chat running 24/7 Penske’s Ohio locations don’t waste any time in getting and converting new leads. Penske’s Ohio locations that currently feature Dealer e-Process live chat are creating new sales opportunities 24/7.
About Dealer e Process
Dealer e Process is focused on innovative websites and integrated online tools that engage consumers and producers. They are committed to creating more opportunity and conversion for auto dealers than any website provider in the industry. Check them out at www.facebook.com/dealereprocess and on Twitter at @Dealereprocess.